At Get Vitals, we are committed to protecting the privacy and confidentiality of our users—especially frontline nurses who trust us during vulnerable moments. This policy outlines what data we collect, how we use it, and the safeguards in place to protect your information.
1. What We Collect
We collect the following types of data when you use the app:
- Emotional check-ins (e.g. mood ratings, stress levels)
- Burnout self-assessments (e.g. feelings of exhaustion or detachment)
- Session activity (e.g. which meditations are used and how often)
- Optional feedback (written or voice memos)
- Device information (e.g. app version, crash reports, basic technical data)
We do not collect:
- Medical diagnoses
- Social Security numbers
- Health insurance data
2. Shift Debrief
When you engage with this in-app resource, certain interaction data may be captured and securely stored for the following purposes:
- To improve the quality of emotional support
- To detect patterns in emotional well-being (e.g. increased anxiety after shifts)
- To personalize support tools and content
- To help push the goals of the Get Vitals Foundation to help solve burnout in healthcare
Key Points:
- We limit what we collect and separate conversation content from account identifiers where feasible
- No personal health information (PHI) is required or collected during chats
- No individual conversations are reviewed by people; analyses are performed only at an aggregate level to identify trends related to burnout
- You can disable data collection and “Usage Trends” at any time in Settings
We treat all AI interaction data with the same safeguards used for the rest of your emotional health data.
3. Purpose of Data Collection
We use your data to:
- Help you track your emotional state and burnout risk
- Provide relevant support tools (e.g. meditations, advice)
- Generate anonymized insights for hospital wellness reporting
- Improve the app experience and functionality
4. Voluntary Participation
Use of the app and participation in all assessments and AI features is 100% voluntary. You may opt out at any time and delete your data upon request via our Data Deletion page.
5. Data Sharing
We do not sell or share your personal information with third parties.
We may share anonymized and aggregated data with your hospital's leadership team to support workplace wellness insights. These reports are stripped of all identifying details and are used solely for internal improvement.
6. Your Rights
You have the right to:
- Request a copy of your data
- Request data deletion
- Disable data collection and “Usage Trends” in Settings
- Withdraw from the app at any time
To exercise these rights, email us at: info@getvitals.care